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Terms and Conditions

By taking out and placing an order with Inventive Creations, you confirm that you agree to the terms and conditions and are in agreement with and bound by the terms and conditions below.

Definitions:

The Client: The company or individual requesting the services of Inventive Creations

Inventive Creations: Their partners, their employees or appointed agents.

General

Inventive Creations will carry out work only where a written contract has been signed dated and provided either by mail or fax.

Inventive Creations will carry out work only for clients who are 18 years of age or above.

Website Design

Inventive Creations will try to ensure that the website and any scripts or programs are free of errors, Inventive Creations cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

The web server, website, graphics and any programming code remain the property of Inventive Creations until all outstanding accounts are paid in full.

Any scripts, cgi applications or software (unless specifically agreed before hand) written/coded by Inventive Creations remain the copyright of Inventive Creations and may only be commercially reproduced or resold with the permission of Inventive Creations.

Inventive Creations cannot take responsibility for any copyright infringements caused by materials submitted by the client this includes but not limited to text, pictures music, videos.

We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the brief will be carried out at the discretion of Inventive Creations and where no charge is made by Inventive Creations for such additions, Inventive Creations accepts no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to Inventive Creations all materials required to complete the site to the agreed standard and within the set deadline.

Inventive Creations will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Inventive Creations will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents

Inventive Creations will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

Database, Application and Ecommerce Development

Inventive Creations cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Any scripts, cgi applications or software (unless specifically agreed before hand) written/coded by Inventive Creations remain the copyright of Inventive Creations and may only be commercially reproduced or resold with the permission of Inventive Creations.

Where applications or sites are developed on servers not provided by Inventive Creations, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the clients responsibility to provide a suitable testing environment which is identical to the final production environment.

The client is expected to test fully any application or programming relating to a site developed by Inventive Creations before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Inventive Creations will endeavour (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.

Compatibility

Inventive Creations will endeavour to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software. Inventive Creations can offer no guarantees of correct function with browser software.

Website Hosting

Whilst Inventive Creations offers hosting of websites, no guarantees can be made as to the availability or interruption of this service by Inventive Creations cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service.

Inventive Creations reserve the right to refuse to handle in any way, material, which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise.

Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the client's request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.

Payment of Accounts

A deposit may be required from a new client before any work is carried out. In all cases, any costs incurred by Inventive Creations on behalf of the client are payable in advance and are non-refundable.

It is the Inventive Creations policy that any outstanding accounts for work carried out by Inventive Creations or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Inventive Creations.

If accounts are not settled or Inventive Creations have not been contacted regarding the delay, access to the related website may be denied and a interest charge of 8% will be applied and calculated per month. Fees relating to web hosting or domain names must be paid 2 weeks prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a canceled service is to be reinstated at the client's request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your requests and second, to provide you with the best possible service. Information is collected as a result of contacting us, placing an order.

The information we collect from you is your e-mail address, name, company, position, location, telephone numbers, web address, services you may be interested in and your comments for the purposes of conducting a survey, or by your request to have one of our employees contact you for additional information.

We will never collect sensitive information about you, without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Inventive Creation may disclose information to its partners in order to carry out the service (s) you may request from Inventive Creations. Inventive Creations uses reasonable precautions to keep the information disclosed to us secure.

Inventive Creations also provides "links" to a wide variety of other web sites on the Internet. We are not responsible for their Privacy Policies or how those web sites manage information about their users. We strongly recommend you to check with those web sites to determine their privacy policy.

Inventive Creations will disclose your personal information when required or asked to do so by law enforcement authorities or to Protect and defend the rights or property or visitors of www.inventivecreations.co.uk

EMAIL

AS with all internet communications please use your own best judgment when sending information via the Internet to an email address. Email sent via the Internet may pass through private and public networks with varying levels of security. Some networks may have taken steps to secure email transmissions while others have not, thereby compromising the privacy and integrity of an e-mail. An email may be copied, altered or destroyed.

We preserve the content of your email, your email address and our response so that we can efficiently respond to questions you might have.

If you have any questions/comments about privacy, please contact us